My name is Bill Eisenhauer. I've been building production software for over 40 years — the kind where getting it wrong costs money, not just uptime.
I started on enterprise systems in the late '80s. Mainframes, transaction processing, the infrastructure that banks and airlines ran on. The systems weren't glamorous, but they were real: real data, real money, real consequences when the code was wrong.
Then four years at Ernst & Young, one of the Big Four consulting firms. That's where I learned how businesses actually work — not just the technology, but the operations, the money flows, and the places where value leaks between departments without anyone noticing.
After that, startups. Employee #1 at a GPS tracking company, where I learned what it means to build everything from nothing. Then an early engineer at a Silicon Valley company that grew from a small team to a $2 billion public company. I watched the entire arc — from scrappy product to IPO — and learned that the difference between companies that scale and companies that break is almost always the operations, not the technology.